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Plumbase Customer Services

01285 715407

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Excellent Customer Service

Excellent Customer Service

“Competitive prices and the staff are willing to go a bit further to source the parts you need on a next day service. All very friendly and knowledgeable, a pleasure to deal with.” Oct 2018

As a company that support plumbing professionals, we believe our industry experience and knowledge is key to our fantastic customer service and support. With humble beginnings of plumbing merchants, we have developed into a company with 200 years of experience under our belts and 163 nationwide branches - all with bathroom, plumbing and heating know-how. Our industry expertise ensures our customers not only have a supply of quality of plumbing and heating products, but also first-class advice and guidance when you it.

"Friendly, helpful staff who always put the customer first. First class service." Oct 2018

Here at Plumbase, it’s our branch staff that make all the difference and are the driving force behind our quality customer service. As well as being the faces of Plumbase, our staff are knowledgeable and approachable, and go above and beyond to support our plumbers and customers. Upholding professional and sociable manners, our staff have a wealth of knowledge and experience in plumbing, heating and bathrooms. Ready to share with our customers, we our services include helping to find the right part for the job or providing advice on installation.

"Excellent service and knowledgeable staff, always helpful would highly recommend." Sept 2018

Friendly and with excellent product and industry knowledge, our staff go the extra mile to help plumbers, installers and merchants, so don’t be shy – We are ready and waiting to help get the job done!


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